ultra_plug_and_play

The ultimate viewing experience with Ultra Box in 4K UHD and full HD. Enjoy your favourite TV shows, movies, sports and stream video on demand anytime.

Get Started with Astro Ultra Box

Get Started with Ultra Box | Astro

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Astro’s Plug &amp; Play Box is our latest box where users can enjoy the latest Astro box simply by connecting it to the TV and internet. There is no longer a need to schedule or pay for an installation. By connecting your Plug &amp; Play Box to home broadband, you will be able to do the following:&nbsp;·&nbsp;Watch your channels over the Internet. No more rain fade!·&nbsp;Never miss your favourite shows again as you can stream&nbsp;LIVE&nbsp;events from the beginning, or simply pause and resume the program as you wish.·&nbsp;Access a library of over 65,000 videos on demand. Catch-up or binge-watch full episodes whenever you like.·&nbsp;Access your recordings anytime on TV or the Astro GO app via Cloud Recording.&nbsp;Other features include pause on TV and continue watching on the Astro GO app, enhanced search capabilities and more.

What is the Plug & Play Box?

<div class="collapsible-rich-text w-richtext">If you are interested to upgrade your box, you can do so via one of Astro’s retailers or online as follows:I.&nbsp; Visit&nbsp;<a href="https://product.astro.com.my/tv">https://product.astro.com.my/tv</a>II. Choose a pack (can be the same existing pack) and proceed Under ‘Installation Method’ choose the Plug &amp; Play option</div>

How do I get the Plug & Play Box?

If you choose to self-install the Plug &amp; Play Box, then no installation fee will be charged. However, there will be an activation fee (please refer to the table below):<figure><div><img src="https://assets-global.website-files.com/5df887b040a1a9d6b16b68f8/61668792fa327c6ff6d42249_61655b414316f39d305018bf_image%2520(2).png" alt="data-chart"></div></figure>Better yet Whatsapp us at bit.ly/UltraBox21 to find out the latest special offers we have for you.If you choose to have an installer to install the Plug &amp; Play Box, then an installation fee will also apply.

Do I have to pay an installation fee for the Plug & Play Box?

<div class="collapsible-rich-text w-richtext">Not all shows/channels will be available on the Plug &amp; Play Box as this depends on contractual rights with specific guidelines on the entitlement of these shows/channels and what you have as a part of your subscription.&nbsp;·&nbsp;Customers subscribing to the Plug &amp; Play Box&nbsp;with&nbsp;Astro Broadband will not have access to 1 (one) Channel.·&nbsp;Customers subscribing to the Plug &amp; Play Box&nbsp;without&nbsp;Astro Broadband will not have access to 6 channels based on their subscription&nbsp;(Please refer to full list below)&nbsp;Please be assured that we are continuously working hard to make more content available on the Plug &amp; Play Box.&nbsp;If you prefer to have all these channels, we recommend that you choose the Satellite dish option for the Plug &amp; Play Box.&nbsp;Unavailable channels are as below:<figure class="w-richtext-align-normal w-richtext-figure-type-image"><div><img src="https://assets-global.website-files.com/5df887b040a1a9d6b16b68f8/61823788555be8b8b64ae592_PNP%20FAQ.png" loading="lazy" alt="image"></div></figure>Please take note that radio channels will also be unavailable on your Plug &amp; Play Box. Alternatively, you can install the free Syok App to access Astro Radio channels (<a href="https://syok.my/">https://syok.my</a>).</div>

Why are some shows/channels unavailable on my Plug & Play Box even though they are part of my subscription?

After order submission, the Plug & Play Box and Astro SIM card will be couriered separately to your service address. The delivery dates with the tracking numbers will be communicated via SMS. The Plug & Play Box and Astro SIM card should arrive within 3-working days after your order submission. You may self-install your box by following the guide here.

How do I receive the Plug & Play Box and Astro SIM card?

Enjoy the best entertainment at your fingertips, in the comfort of your home. Click <a href="https://arweb.app/?zid=z/SMtj1c&amp;rs=0&amp;menu=0&amp;toolbar=1" target="_blank" class="pink-clr">Here </a>to check out our step-by-step augmented reality installation video (you will need to point your phone camera at the card that comes with your Ultra Plug &amp; Play Box)

Great shows. Just plug in & play!

Enjoy the best entertainment at your fingertips, in the comfort of your home. Click <a href="https://arweb.app/?zid=z/SMtj1c&amp;rs=0&amp;menu=0&amp;toolbar=1" target="_blank" class="pink-clr" style="color:#ec008c;">Here </a>to check out our step-by-step augmented reality installation video (you will need to point your phone camera at the card that comes with your Ultra Plug &amp; Play Box)

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Insert Astro SIM card slowly, chip-side facing down. Connect cables (power, HDMI, LAN) and switch on your box

Step 1

Choose your preferred language, resolution (select ‘Auto’) then select ‘IPTV Plug & Play’ (self-install)

Step 2

Connect to your home internet via LAN cable or Wi-Fi and confirm successful connection. For IPTV customers, click <a href="https://support.astro.com.my/question/i-am-an-existing-astro-iptv-customer-how-should-i-connect-my-ultra-plug-play-box-to-the-internet-2" target="_blank" style="color:#ec008c;">Here</a>

Step 3

Press ‘Update Now’ to download and install the software updates

Step 4

Wait for the box activation process to complete and simply press ‘Finish’

Ultra Box

Great shows.
Just plug in & play!

Watch in your preferred language

Install your box in a few simple steps

Box Retrieval

Ultra Box

Great shows.Just plug in & play!

Watch in your preferred language

Install your box in a few simple steps

Box Retrieval

Great shows.
Just plug in & play!